Customer Notice: Health Canada Compliance

Dear Valued Customer,

We are reaching out with important safety information regarding the CHIC BABY “BChic” Baby Nest, a product you may have purchased through our online store.

In cooperation with Health Canada, we are voluntarily recalling this product due to its classification as a bassinet under Canadian regulations. During testing, the product did not meet certain technical requirements outlined in the Cribs, Cradles and Bassinets Regulations under the Canada Consumer Product Safety Act (CCPSA).

Please note: This recall is not related to the materials, fabric, or workmanship of the product. The concern is based on design and shape elements which, under Canadian law, classify this product as a sleeping product subject to specific size, opening, and loop safety criteria.

Affected Product:

- Product Name: Baby Nest
- Model: BChic- CHICURE
- Sold Between: [February 2020 – July 2025]
- Where Sold: www.chicbaby.ca

What You Should Do:

- Immediately stop using the product for infant sleep.
- Keep the item stored safely while we finalize instructions from Health Canada.
- Affected customers will receive updates soon regarding next steps for resolution.

We understand the inconvenience this may cause and want to assure you we are working closely with Health Canada to comply with all safety regulations and ensure customer satisfaction.

For any questions, please contact us at info@chicbaby.ca

Sincerely,
CHIC BABY