1) Chic Baby products (Free shipping on all orders)
We need 2 to 5 working days to process the orders. We are shipping out directly from our warehouse overseas to Canada & United States in order to decrease our operational cost and be able to offer free shipping to everyone. Therefore, please be patient and expect up to 8 to 10 business days to United states and 6 to 15 business days to Canada.
2) DHL Expedited Shipping
There will be DHL expedited shipping option during the check out if you wish your delivery time to be between 3-7 business days. Please note that few provinces may ask you for extra fees and taxes. In this case, please contact us and we will cover those charges.
1. General questions
After you placed your order you will receive a confirmation Email. Usually, it takes 2 to 5 days to process and being dispatched. Immediately after you will receive your shipment information and you will be track the shipment till your package delivery.
It's possible when you decide to do that. If it's after the shipment it won't be possible. But feel free to drop us an Email at email@example.com or Contact us via our website.
We accept variety of payment methods. Such as Visa, Master Card, American Express, Interac, Apple Pay and Google Pay.
You can only pay Canadian (CAD) and US (USD) dollar.
Do you offer fast shipping?
Yes, for most of our products there will be DHL Express option during checkout. If you want faster shipping, feel free to drop us an Email at firstname.lastname@example.org or Contact us via our website.
How can I track my package?
You will receive shipping information with a unique tracking number as soon as your package being packed. By using the tracking number and following the instruction you will be able to easily track your package.